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CONTACT DETAILS Telephone:- +44 (0) 1723 581718 9.00a.m - 7.00p.m, Monday to Friday, if you have any queries. email: sales@mailordervitamins.co.uk If you would like to send your order to us by post, please address it to the following:- MAIL ORDER VITAMINS EASTFIELD BUSINESS PARK SCARBOROUGH YO11 3DL ENGLAND
Please make cheques/postal orders payable to 'MAIL ORDER VITAMINS'. For printable order form click 'here'.
Customers details and credit card numbers are not stored in any database once your order has been processed. Customers names and addresses are not supplied to any mailing lists, or any other mail order companies.
In the event that there is a stock shortage on your order before it is dispatched, we will contact you via the email address which you have supplied. We will inform you of when we expect the stock to arrive, and determine how you wish to proceed with your order. Part or full refunds will be offered if we cannot fulfill the order, thank you.
SHIPPING Orders are normally dispatched within 2-3 working days by Second Class Post in the U.K.
£2.00 Post and Packaging U.K. only. All European/World Wide orders are now sent by International Signed For Airmail. There has been an increase in the shipping charge to cover this cost, but your goods are now insured against loss or damage. All orders will be dispatched within 14 days, unless otherwise informed. DAMAGED ORDERS. Any damages must be reported within 5 working days of receiving your order. Royal Mail may request that the damaged items be posted to them for further investigation. Please make a note of the date and time of your delivery if this is possible. Damaged items will be replaced.
REFUND POLICY (U.K). Customers can return their order within 7 working days after they have received their goods. The order must be in a satisfactory condition and the package unopened. A full refund will be given once the goods are received. The customer must obtain proof of posting from the Post Office. The cost of returning the goods is payable by the customer.
REFUND POLICY (Europe/World Wide). Customers can return their order within 7 working days after they have received their goods. The order must be in a satisfactory condition and the package unopened. A full refund for the cost of the goods only, and not the postage, will be given once the goods are received. The customer must obtain proof of posting from the company which they use to return the goods. The cost of returning the goods is payable by the customer. Sorry, we cannot ship orders to the U.S.A. / Canada.
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This information is not intended to diagnose disease, nor to provide medical advice but is solely to inform those concerned with healthcare and dietary requirements. The information contained herein, therefore should be used in co-operation with a medical or health professional. |